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Hello,

I am unable to provision my Lumeo gateway container on a Jetson device running JetPack 6.1. The container is running, but it cannot connect to the Lumeo API to complete the configuration.

My Environment:

Hardware: NVIDIA Jetson device

Software: JetPack 6.1

Container Image: lumeo/gateway-nvidia-jetson-jetpack6.1:development

The Problem:
When I run the lumeod provision command inside the container, it consistently fails with the following error messages:

2025-08-06T12:35:37.116799Z WARN lumeo_api_client::request_builder: Request failed with POST /v1/internal/auth/login failed: error sending request. Finished retrying error=Reqwest { error: reqwest::Error { kind: Request, source: hyper_util::client::legacy::Error(Connect, ConnectError("dns error", Custom { kind: Uncategorized, error: "failed to lookup address information: Temporary failure in name resolution" })) }, request_info: RequestInfo { method: POST, path: "/v1/internal/auth/login" } }

2025-08-06T12:35:37.117129Z ERROR api_client_utils::dialogue: Connection to the server failed: statusCode: no status code error: error sending request

I have tried logging in with both an email/password and an API token, but the result is the same. It appears to be a network connectivity or DNS issue, not a credential problem.

Troubleshooting Steps Taken:

I confirmed that the command lumeod provision is the correct syntax.

I ran the container using docker run with the --network=host flag.

I also tried adding the --dns 8.8.8.8 flag to the docker run command.

Despite these attempts, the container is still unable to resolve the api.lumeo.com address.

Could you please provide guidance on the correct configuration steps or a potential fix for this issue on Jetson devices? Any specific network settings or alternative methods would be greatly appreciated.

Thank you for your support.