Overview

The Create Incident in 24x7 Software IMS node allows for the creation of an incident in the 247software.com Incident Management System (IMS) when a specific condition is met. This integration is crucial for applications requiring immediate incident reporting and management.

Inputs & Outputs

Input media: Raw Video.
Output media: Raw Video.
Output metadata: None.

Properties

Property	Description	Type	Default	Required
`trigger`	Publish only when this condition evaluates to true.	trigger-condition	`null`	Yes
`username`	24x7 username	`string`	`null`	Yes
`password`	24x7 password	`string`	`null`	Yes
`facility`	Must match the name in your 24x7 account.	`string`	`null`	Yes
`incident_type`	Must match the name in your 24x7 account.	`string`	`null`	Yes
`department`	Must match the name in your 24x7 account.	`string`	`null`	Yes
`summary`	Alert message	`string`	`Lumeo Alert`	Yes
`event`	Must match the name in your 24x7 account.	`string`	`null`	No
`priority`	Must match the name in your 24x7 account.	`string`	`null`	No
`location`	Must match the name in your 24x7 account.	`string`	`null`	No
`section`	Must match the name in your 24x7 account.	`string`	`null`	No
`inside_outside`	Message to send as the alert	`string`	`null`	No
`assigned_to`	Must match the email in your 24x7 account.	`string`	`null`	No
`include_snapshot`	Include snapshot of incident?	`bool`	`false`	No
`attach_clip_node`	If specified, includes a clip uploaded by this Save Clip node to Lumeo Cloud. Accepted node type: `clip`.	`string`	`null`	No
`interval`	Min. time between consecutive incidents. Unit: seconds.	`number`	`10`	Yes
`max_media_wait_time`	Max. wait time until media is available. Unit: seconds.	`float`	`5`	No

Output Metadata

Node does not insert any output metadata; upstream metadata continues through the pipeline