Create Incident in 24x7 Software IMS

Create an incident in 247software.com Incident Management System when a specific condition is met.

Overview

The Create Incident in 24x7 Software IMS node allows for the creation of an incident in the 247software.com Incident Management System (IMS) when a specific condition is met. This integration is crucial for applications requiring immediate incident reporting and management.

Properties

Property	Description	Type	Default	Required
`trigger`	Publish only when this condition evaluates to true.	trigger-condition	null	Yes
`username`	24x7 username	string	null	Yes
`password`	24x7 password. Input type: password.	string	null	Yes
`facility`	Facility name. Must match the name in your 24x7 account.	string	null	Yes
`incident_type`	Incident type. Must match the name in your 24x7 account.	string	null	Yes
`department`	Department. Must match the name in your 24x7 account.	string	null	Yes
`summary`	Alert message.	text	"Lumeo Alert"	Yes
`event`	Event name. Must match the name in your 24x7 account.	string	null	No
`priority`	Priority. Must match the name in your 24x7 account.	string	null	No
`location`	Location name. Must match the name in your 24x7 account.	string	null	No
`section`	Section name. Must match the name in your 24x7 account.	string	null	No
`inside_outside`	Inside outside. Message to send as the alert.	string	null	No
`assigned_to`	Assign to. Must match the email in your 24x7 account.	string	null	No
`include_snapshot`	Include snapshot of incident?	bool	false	No
`attach_clip_node`	Attach clip from Save Clip node. If specified, includes a clip uploaded by this Save Clip node to Lumeo Cloud.	node	null	No
`interval`	Min. interval. Min. time between consecutive incidents. Unit: seconds.	number	10	Yes
`max_media_wait_time`	Max. wait time until media is available. Unit: seconds.	float	5	No

Metadata

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Updated about 1 month ago